Remote Online and Onsite Computer Service and Repair

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Onsite Printer Repair
If your printer has a hardware problem or the print quality has degraded we can help you. We offer onsite printer repair from cleaning to hardware repair and or maintanace kits. Our technicians will come to your business or home. Please contact us to set up an onsite service call. We currently offer onsite service in the St. Louis and surrounding areas only.

Phone:314-735-0408

Onsite services include but are not limited to:

  • New computer, laptop and printer setup
  • Transferring data to new system
  • Computer upgrades (Add hard drive, memory, etc.)
  • Printer repair
  • Network installation and configuration (Wired and wireless)
  • Server setup and repair
  • Virus and spyware removal
  • Configure backup solution
  • Firewall's and network security
  • Training (General pc, servers, networks, or software)

Our onsite service hours are Monday thru Saturday 7AM - 7 PM. We also provide pickup and delivery of equipment.

There is a $59.00 Travel / Diagnostic fee plus a 1.5 hour minimum labor charge on all onsite calls.

Example: We come to you office, repair your printer and we are there for 1.5 hours. Your charge will be 1.5 x $85.00 (hourly labor) + $59 travel / diagnostic fee for a total of $186.50 - plus any parts costs.

We also offer bench side repair with pick up and delivery. You will be charged the $59 travel / diagnostic fee plus any shop labor involved. This option can often be significantly cheaper. Say we need to reload your system after a hard drive crash - loading the operating system, software and performing the need updates from the internet. Doing this onsite you will be charged for all the time we are there. With bench side repair we are often doing multiple repairs at the same time, allowing the software to install well we do something else. We pass this time saver on to you and therefore your bill may be a few hours of labor cheaper.

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Phone: 314-735-0408

Remote Support
If you have a working broadband (not dial up) internet connection we can connect to your computer through our remote support software. Once connected we can often diagnose and correct your computer problems or assist you with software issues. If your problem turns out to be a hardware issue we will guide you through the next steps required to repair your device. So no matter if you are on the road, in your office or at home as long as you have an internet connection we can help.

Call now to set up your remote session, we will give you a 6 digit pin code to enter below which will initialize the connection.

Phone: 314-735-0408
Toll Free: 1-866-436-1251


Enter your 6-digit PIN code:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   
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